Katie’s friend helped her find someone to renovate her bathroom. At first, she was relieved that she didn’t need to go through the process of finding a tradie because of how busy people were after COVID and how tough it was to know who to trust.
The agreement was very casual and didn’t have a contract. Katie soon felt like it was really difficult to get her builder to respond and spent a lot of energy chasing updates.
Eventually, Katie found out the project was a lot bigger than anything he’d done in the past as he couldn't find nor afford the materials for the job. He walked off the job after taking down some walls.